Phil & Amanda met in 2004, married in 2005, and began looking for a business to open. It was Amanda's idea to open a pet resort, and she never stops reminding Phil of this fact. Furthermore, Amanda's experience as a veterinary technician was fundamental to their success opening their first pet resort in 2007.
They found a 5,000 sq ft pet store in Citrus County, FL and invested their savings and sweat equity to purchase and convert it into a pet boarding and grooming facility. From the start, they chose to focus heavily on the customer experience. This meant 1) investing heavily to train and retain high quality staff and 2) re-invest in their facility. This twin approach resulted in a satisfied and growing customer base which would provide the bedrock for future success.
Citrus Pawville flourished under solid management as Phil & Amanda moved to North Carolina where they opened their Surf City location in 2012. This facility followed a similar trajectory as their FL location to become the most popular pet services facility in the Topsail, NC region. During this time, Phil completed his Masters of Business Administration at UNC Wilmington where he began to envision something larger than their two locations.
The Jacksonville, NC facility joined the Pawville family in 2015 and received an expansion/upgrade in 2017. In 2020, Pawville added the North Shore location in Sneads Ferry with the acquisition of Salty Paws Pet Resort. 2020 also saw Pawville's first built-from-scratch facility with Midtown Pawville in Southern Wilmington, NC. Finally, Scotts Hill Pawville joined the family in 2021 with the acquisition of Pups Play & Stay in Northern Wilmington, NC. With each new location, Pawville stayed true to its obsessive focus on the customer experience.
More recently, Pawville acquired Pawleys (Benji's in Pawleys Island) and North Chase (The Pet's Pal Inn in Wilmington NC) giving Pawville a presence in three states and a dominant footprint in the Cape Fear region. Meanwhile, construction is underway in Clayton, NC at 103 Tew Ct with plans for a 12,000 sq ft facility offering boarding, grooming, daycare, training, and veterinary care.
With eight operating locations and a ninth under construction, Phil & Amanda continue pushing Pawville to evolve and grow, adding service offerings and locations when these changes enhance the consumer experience for human clients and their four-legged guests.
Manager
Kellie had started working at Pawville in 2015 and quickly worked her way up to Shift supervisor! In 2015 she moved away to Columbus, GA for her husband's military career where she managed her first dog boarding facility! After four years in GA, Pawville was lucky to get her back and welcomed her in as our Manager! Her favorite thing about Pawville is that no two days are ever the same, there’s a new experience around every corner! In her spare time she enjoys family time, especially beach trips with her husband, daughter Amilia and her two sassy 7 year old English Mastiffs Lola and Serafina!
Lead Shift Supervisor
Izzy has been at Pawville since 2020 and quickly became a constant friendly face at Surf City! Izzy has a way with dogs and enjoys making sure they’re safe and happy under our roof! One of the things she enjoys about Pawville is meeting all kinds of dogs and learning specific traits for each breed! When Izzy is away from Pawville she loves riding horses, photography, art and music. She has two dogs who continue to fuel her love for animals. Sage, a German shorthair pointer and Stanley a Great Dane mix!
Shift Supervisor
It took no time for Pawville to become a home away from home for Bryan. He will ensure your pets come home clean, happy and SPOILED. He loves spending time with all the dogs because he doesn't have one of his own…YET. When Bryan is not at Pawville he enjoys going on hikes, hanging out at the beach and working on DIY projects!
Shift Supervisor
Originally starting at Surf City in 2019, Kate knows all the ins and outs of our paw village! Kate is extremely versatile, she can and will jump anywhere she is needed in the blink of an eye. Her favorite part about working with pets is getting to become friends with other pet lovers. Her interests outside of work are gardening, spending time with family and taking care of her animals. She has a german shepherd named Tegan, two cats names Luna and Roscoe and a hamster named Panda Bear.
Lead Daycare Attendant
Brit came into Pawville and earned her place in the daycare yard! She knows how to be head of the pack while gaining all the dogs respect and love. Her favorite thing about working here is being able to bring her dog with her to work, it allows her to combine her love for her animals with the love she has for all our guests. Outside of work she loves to take her 3 fur babies Mya, Champ and Mando to the beach!